Effective Date: [11-05-2025]
Company: India Green Innovative
Address: Robertsganj, Sonbhadra, Uttar Pradesh – 231216

📦 Return Window:

We offer a 7-day return policy from the date of delivery. If 7 days have passed since your delivery, unfortunately, we cannot offer a refund or exchange.

✅ Eligible Conditions for Returns:

Returns are accepted only if:

• The product is damaged or defective upon arrival
• You received the wrong item
• The product is unused, in its original packaging, and in resalable condition

🚫 Non-Returnable Items:

• Used grow bags or opened packaging
• Custom-sized or specially requested items
• Products returned after 7 days of delivery

🔁 Return Process:

1. Contact our support team within 7 days at [Your Support Email/Phone]
2. Share order ID, clear photos of the product, and reason for return
3. Once approved, return the item to the provided address
4. After inspection, we’ll issue a refund or exchange within 5–7 business days

💰 Refunds:

• Refunds are issued to the original payment method
• Shipping charges are non-refundable unless the error is from our side

📞 Contact Us:

If you have questions or want to start a return, please reach out to us at:
Email: help@indiagreeninnovative.in
Phone: 91-9696924961